Management of transportation services is all about efficiency and availability. The transportation and logistics industry has never been more costly or sophisticated than it is right now. Even though there are new products and corporations entering the market every day, more and more individuals are choosing to use a TMS. The term “TMS” immediately conjures images of sophisticated load management systems. Despite the importance of freight management, most TMS on the market today fail to adequately address this aspect of supply chain management. Since more than half the market is already using a TMS, the obvious next question is why the other half isn’t. We set out to investigate the industry as a whole to find the answers to these questions, but we uncovered a lot more than just the ones we were looking for.

Twenty years ago, when many shippers still relied on manual data entry, spreadsheets, and other forms of excel, the TMS business was virtually nonexistent. Today, smaller shippers are increasingly visible on board a TMS. This is fantastic news for us as a TMS technology firm, since many shippers continue to seek improved tracking and monitoring. If so, why? Isn’t that what their existing TMS service provider is doing? However, many of these TMS “tech” businesses aren’t giving their clients the resources they need to increase freight visibility and reliability. Instead, TMS providers are laser-focused on the here-and-now, emphasizing the capabilities they have and how those features will improve upon previous results. They are missing the voices of shippers and existing customers by focusing on the wrong subjects. Shippers who already utilize a TMS are open to exploring new options if they feel their present TMS supplier is lacking in features. We have seen firsthand the reasons given by the remaining 55% of the market’s shippers who do not use a TMS. It’s nothing more than smart load balancing. Absolutely nothing extra or essential.

Through conversations with their clients and carriers, Five TMS AI is venturing into uncharted territory. Instead of competing with competitor TMS all they had to do was innovate.  Five TMS AI uses proprietary tools and infrastructure with  TMS features like digital RFP, cloud access, GPS track and trace, a marketplace, and more thanks to the use of cutting-edge technology and AI. When we conceive about a true TMS, we picture a system that covers everything from manufacturing to trucking. Because they are paying attention to what their customers and shippers want and need from a TMS, Five TMS Ai is making technological advancements at a rapid pace. This is why Five TMS AI is gaining traction in the industry so quickly, at the expense of many of the larger TMS providers. Since they realize that their current tools are inadequate, shippers are looking into more modern alternatives.